How we handle the personal information you share with us.
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Last updated: September 2026
Tree Removal Pros provides tree removal, pruning, lopping and stump grinding services across Sydney, NSW. This policy explains what personal information we collect through this website, how we use it and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
When you request a quote or contact us, we collect the details you provide: your name, phone number, email address, the service you are interested in and any message you include, such as the property address and a description of the work. If you phone us, we may record your name, number and the details of your enquiry so we can follow up.
Like most websites, our hosting provider also records standard technical information about visits, such as IP address, browser type, pages viewed and the time of the visit. This is used for security and to keep the site running reliably.
We do not sell your personal information and we do not use it for unrelated marketing without your consent.
Quote requests submitted through this website are delivered to us by a third-party form service, which processes the form data on our behalf and transmits it to our email. We may also share your details with subcontractors or equipment hire companies where that is necessary to carry out your job, and with professional advisers or insurers where required. We do not otherwise disclose your information unless the law requires it.
This website uses only the cookies needed for it to function and for security. If we use analytics tools to understand how visitors use the site, the data is aggregated and does not identify you personally.
Enquiry details are stored in our business email and job records. We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only for as long as it is needed for the purposes above or as the law requires.
You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it. Contact us using the details below and we will respond within a reasonable time.
If you have any questions or a complaint about how we handle your personal information, please contact us:
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
